What problems can the medical self-service terminal solve?

2021/04/07

At this stage, the current common problems in hospitals mainly include: long waiting time for registration, long time for drug collection and inspection, long time for payment, and short diagnosis and treatment time. With the gradual development of intelligence and the widespread use of medical self-service terminals, patients no longer have to run around for registration, payment, and printing reports, and the efficiency of medical treatment has been significantly improved. 

Multiple system options

Currently, self-service terminal payment supports multiple payment methods. The examinations and laboratory tests performed by the patients can be printed on the self-service terminal. If the patient is hospitalized, the one-day hospitalization list can also be printed. In addition, patients can evaluate the satisfaction of doctors in the medical self-service terminal, which makes hospital management very transparent.

From the perspective of the hospital, a multifunctional medical self-service terminal is placed in the outpatient hall. The patient can make an appointment and register on the self-service terminal by using a medical card or social security card, and then go to the department for treatment and complete the relevant laboratory tests and examinations. After writing a prescription, you can go to the window to apply by paying the fee at the medical self-service terminal. This not only reduces the workload of the hospital, but also improves the efficiency of the treatment, alleviates the three long-term and one short-term problems, reduces the hospital's operating costs, shortens the hospital management radius, and improves the service level.

For patients, it truly allows patients to enjoy the "one-stop" process of "registration, triage, prescription, and payment" to optimize self-service, improve medical experience, increase satisfaction, and harmonize the doctor-patient relationship.The self-service terminal equipment of the whole hospital supports patient self-help file creation, registration, registration, self-service printing of inspection, and price inquiry.

 

Terminal upgradeability

According to the development of the hospital, it can be upgraded without changing the machine. Our company has developed a large number of upgradeable kits for this terminal to meet the new functional requirements of the hospital during the life of the equipment (3-7 years): support the installation of ID cards and medical card reading Printers, medical insurance card readers, card issuers, color laser printers, etc.

 

Allows the operator to have the best identity authentication operation height, and realize all (associated) operations in one area: insert card, swipe card, scan one-dimensional code, two-dimensional code, ID card reading, medical insurance card reading, bank card and other operations only It's handy for every inch of the demand.

 

Optional high-efficiency multi-carton laser printing unit can not only achieve high-efficiency print output of up to 30 pages per minute, but also achieve one print outlet to obtain all types of reports and application forms, upgrading from inspection self-printing to hospital-wide self-printing: Inspection, ultrasound, pathology, ECG, medical records, etc.